Welcome to Alitechnalogy（"Alitechnalogy", "we", "us" or "our"). We are committed to protecting your personal information and to complying with applicable data protection laws and regulations. This Privacy Policy describes how we collect, use, share and protect your personal information.
We may collect or receive information about you when you register, create a profile or page, make contributions, use our services, interact with our services, or make your personal information public. In some cases, we may also receive information about you from third parties.
Data You Provide Upon Registration:
This includes your name, username, password, subscription information, and any other accounts you choose to associate with your registration (e.g., your Apple, Facebook, or Google accounts).
Data You Provide When Creating a Profile, Page, or Contribution:
This encompasses user-generated contributions such as profile content, including your profile name, contact information, and any demographic information you choose to provide. It also includes any comments and posts you make about us on social platforms or services.
We strive to offer users the opportunity to be part of an online community, allowing them to interact and share with others. This may include personal information that users choose to share. We encourage all users to make conscious choices about the content they share online.
We (including its affiliates, subsidiaries, and parent company) are not responsible for any information you disclose publicly while using our services.
Data We Collect Through Your Use of Our Services:
When we provide you with support or assistance, we create and maintain records. We may also collect information about how you interact with our various services (or parts of our services) or third-party content displayed on our applications and websites. This includes data about how you engage with the advertisements you see.We may infer data about you based on your interests, location, language preferences, and other data we have access to.
Data We Receive from Third Parties:
In certain cases, we may receive information about you from third parties (e.g., social networking sites). Please note that this policy does not cover the practices of third parties, including those who may disclose information to us.
We Use Your Information to:
Provide Service for the Games: We use your information to fulfill our contractual obligations, enabling you to create an account, play the games (including as a guest), track your progress, play with friends, and communicate via in-game chat, audio, or video calls (if applicable). Your information is also used to facilitate purchases through Google Play, iOS App Store, Facebook, Inc., and to keep records of these transactions. The data we process includes your registration information, game activity, identifiers, and usage details.
Improve and Monitor Game Use: To enhance our games, we collect and generate information about your gameplay and device details, such as battery level, Wi-Fi strength, manufacturer, model, operating system, and available storage space. This is done to better serve our customers and improve our games.
Provide Support and Respond to Requests or Complaints: When you contact us for support, we use your information to create a support account, address and resolve your queries and complaints, and facilitate support tasks like password retrieval. This includes processing your registration information, identifiers, device details, and any other information collected through our customer support channels.
Conduct Analytics: We analyze usage data to understand how our games, newsletters, and advertising campaigns are interacted with. This includes processing automatically collected or generated information to create anonymized and aggregated data, segment users with specific characteristics or interests, and conduct predictive analytics about your preferences.
Send Updates About In-Game Offers: Based on our legitimate interest, we provide you with promotional offers and information about virtual items available for purchase in-game. These offers are tailored to you based on your gameplay, location, device data, and in-game interactions.
At Alitechnalogy, we may share your personal information to provide and improve our services, enhance your gaming experience, and comply with legal obligations. This includes managing your account, processing payments, and offering personalized content and support.We may share your personal information with trusted third parties, including:
· Service providers who assist us in operating our games and services (e.g., payment processors, customer support, and analytics providers).
· Business partners involved in providing you with in-game content or promotions.
· Legal and regulatory authorities when required to comply with applicable laws and regulations.
Your personal information is transmitted securely using encryption and other security measures to protect it from unauthorized access. We ensure that our service providers and business partners also implement adequate security measures to safeguard your data.
We store most of your data on your devices or on secure third-party services that employ technical and physical security measures to prevent unauthorized access, loss, misuse, or alteration of your data. Data from communications is locally secured. We have implemented the following procedures:
· Limiting access to data to staff with legitimate business purposes only.
· Encrypting data to anonymize it.
· Regularly reviewing our data security policies.
Our services operate globally, and our partners are also global. Your data may be transferred anywhere in the world. Because different countries have varying data protection laws, we implement safeguards to protect your data during transfers. We collaborate with partners certified under our Privacy and maintain contracts ensuring safe data handling using industry-standard practices such as firewalls, encryption, password protection, and access controls.
While we strive to protect your data, we cannot guarantee the security of data transmitted to us. Any transmission is at your own risk. We do not actively monitor all services' security and rely on partners to notify us of any data breaches.
We retain your information as long as you are registered or using our games, and for up to three years from the date you stop interacting with the games. However, to maintain our systems and manage data, we may periodically clean up unnecessary information. When we delete information, we will take measures to ensure it cannot be recovered or duplicated. Electronic files containing the information will be permanently deleted.
Rights to Access, Correct, Delete, or Restrict Processing
Subject to applicable law, you have the right to request access to your Personal Data and exercise the following rights:
Correct:You have the right to correct or update certain types of Personal Data. In many instances, you can review or update your profile information by accessing your profile online.
Delete:You have the right to request the deletion of your Personal Data. If you choose to have your Personal Data removed from our Services, we try our best to fulfill your request within 30 days of verification, subject to extension. We will retain minimal Personal Data to document your request and our actions in fulfilling it.
Restrict Processing:You have the right to restrict certain processing of your Personal Data and the right to object to some types of processing.
Withdraw:You have the right to withdraw your consent at any time.
Complaint:You have the right to lodge a complaint with a data protection supervisory authority in the country where you live or work regarding our collection, storage, or processing of your Personal Data.
We will comply with your requests in accordance with applicable law. For example, we are not required to delete your Personal Data if there is an overriding legitimate reason for retaining it, such as to prevent fraud. Please note that we may be legally prohibited from carrying out certain actions, including: (1) when we are unable to verify your identity or (2) where doing so would adversely affect the rights or freedoms of others. Additionally, we may not be required to carry out a requested action if it is considered excessive.
We do not intentionally retain or use personally identifiable information of children. If you are legally classified as a child, please do not provide any personal data to us.
If we have inadvertently collected any child's data, we will delete it as soon as possible. Please inform us by emailing [email protected].
For parents or guardians: If you wish to review or amend your child's information, request its deletion, or prevent any further collection or use of your child's information, please email [email protected]. Include your email address so we can contact you. To ensure your child's privacy and security, we will take reasonable steps to verify your identity before granting access to the information we collect and maintain about your child.
We regularly review this privacy policy to ensure it is up-to-date with our use of your personal information and compliant with applicable data protection laws.
We reserve the right to revise this privacy policy at any time at our discretion. The updated privacy policy will be posted on our website. You are encouraged to review this privacy policy periodically.
If you have any questions about this Privacy or data protection, or if you wish to address any issues regarding your personal data, please contact us at our email [email protected].
